Our courses are designed to be as practical as possible, giving delegates the skills and knowledge they need to confidently deal with situations they meet in their day to day working environments. Catalyst believe that the more realistic the training, the greater the relevance
to the delegates and the easier it is for them to transfer their learning back to the workplace. Consequently, with your approval, we will always try to tailor the course as much as possible
by:

• Meeting with you to discuss your specific requirements.
• Circulating questionnaires to attendees and course sponsors.
• Adjusting the course content to your needs.
• Developing exercises which reflect realistic examples from your organisation.
• Relating the training to your organisation’s guides, policies and procedures.
• Agreeing any pre-course and post-course work.
• Customising the course material and manual eg incorporating your organisation’s logo.

You Decide the Course Content
The content of our standard courses can be found at A-Z of Courses. However, you
can mix and match the content from several courses to develop a bespoke programme.
Also, Catalyst can develop courses specific to your organisation eg Induction Programmes, Change Processes, Practical skills courses for your policies and procedures.

Free Consultation
We will visit your organisation, if required, to gain a greater understanding of your environment and requirements. After this consultation we will develop a tailored course outline for your approval. This free consultation is available to all companies in southern England.

Facilitation
Catalyst advocates that the best way of learning is by doing. Consequently, during the course, delegates will spend a lot of time practicing the skills they are being taught. These practical sessions can include:

• Case studies
• Syndicate exercises
• Individual and paired exercises
• Role-plays
• Telephone recording laboratory
• CCTV

Catalyst will work with you to ensure these reflect situations which the delegates meet in their day-to-day working environment.

Trainers
One of our strengths is that we only provide trainers who have extensive and relevant
commercial experience. Our trainers draw on their professional backgrounds to advise
and coach delegates on how to apply the skills taught on the course in the ‘real world’.

References
Catalyst HRD Ltd has been successfully delivering these courses for nearly 20 years. If you
would like to speak to other organisations about how effective we are, then we are happy
to supply names and contact information.

Costs
£1300 + VAT per day for up to 8 delegates valid until 31st December 2008. This includes:

• All trainer expenses for courses held in Southern England
• One course manual per delegate
• Pre-course consultation
• Development of tailored exercises and notes
• Course completion certificates

Cancellation/Postponement Policy
When a course has been confirmed the following charges will apply:

• 1-14 days before the course = 100% of the fee
• 15-21 days before the course = 50% of the fee
• 22-28 days before the course = 25% of the fee
• More than 28 days = no charge