Please click on a course title for more information.

If the course you want does not appear below, please
call us on 01425 402025 to see if we can help.

	Appraisal Meetings		Managing Poor Performance
	Assertiveness at Work		Managing Your Team
	Assertiveness for IT Project Managers		Mentoring
	Assertiveness for Managers		Negotiating Skills
	Chairing and Participating at Meetings		Personal Effectiveness
	Coaching for Development		Presentation Skills for Beginners
	Conflict Handling Skills		Presentation Skills
	Customer Care in the Front Line		Report Writing
	Customer Care in Software Support		Service Excellence on the Telephone
	Customer Care on the Telephone		Supervising Your Team
	Developing your Team		Team Building
	Establishing Yourself as an Effective Manager		Time Management
	Handling Angry Customers		Time Management for Managers
	Help Desk and Technical Support Skills		Train the IT Trainer
	Interviewing Skills for Recruitment and Selection		Train the Trainer
	Managing Performance		Writing for Results