Please click on a course title for more information.

If the course you want does not appear below, please
call us on 01425 402025 to see if we can help.

	Appraisal Meetings		Managing Poor Performance
	Assertiveness at Work		Managing Your Team
	Assertiveness for IT Project Managers		Negotiating Skills
	Assertiveness for Managers		Personal Effectiveness
	Chairing and Participating at Meetings		Presentation Skills for Beginners
	Coaching for Development		Presentation Skills
	Conflict Handling Skills		Report Writing
	Customer Care in the Front Line		Service Excellence on the Telephone
	Customer Care in Software Support		Supervising Your Team
	Customer Care on the Telephone		Team Building
	Developing your Team		Time Management
	Establishing Yourself as an Effective Manager		Time Management for Managers
	Handling Angry Customers		Train the IT Trainer
	Help Desk and Technical Support Skills		Train the Trainer
	Interviewing Skills for Recruitment and Selection		Writing for Results
	Managing Performance